A class isn’t available for a specific student—what should I do?

1. Verify that the student has been assigned the correct role and location within the system. 2. Confirm the student meets any required prerequisites for the training program. 3. Ensure the training program is available under your organization’s licensing and catalog...

Can I schedule classes from the catalog?

1. Navigate to the “Catalog” section from your dashboard. 2. Browse or search for the desired training program or course. 3. Select the appropriate catalog item. 4. Select “Schedule Program”. 5. Enter all required scheduling information and...

What is the training catalog?

1. The Training Catalog is a centralized library of available courses, programs, and training modules.  2. Navigate to the “Catalog” section from your dashboard to view available training content. 3. Browse available categories, programs, and course...

How do I submit feedback?

1. Select your user profile menu from the lower-left corner of the dashboard. 2. Select “Submit Feedback”. 3. Enter the requested feedback information and details regarding your experience or issue. 4. Review the submitted information for accuracy. 5....

How can I see if a class is already scheduled for a student?

1. Navigate to “Analytics” from your dashboard. 2. Select “Student Progress Report”. 3. Search for the desired student using the available search fields. 4. Review the student’s assigned programs, scheduled classes, and training progress...

How do I schedule a class?

1. Navigate to the “Schedule” page from your dashboard. 2. Enter all required class information and scheduling details. 3. Select the appropriate training program or course. 4. Assign the instructor and location as needed. 5. Enter the required class dates...